How We Work

A proven, seven-stage process to finding the right fit

We are advocates for both you and the prospective candidates we put forward; after all, a successful outcome will be the right fit for both parties. Ours is a tailored process, of listening, understanding and forensic evaluation and assessment over a series of refining stages, from initial consultation to on-boarding and in-post support and development.

Click on the links below to read more about how we ensure you always place the right person in the right role.

Stage 1: Defining the role profile
Stage 1: Defining the role profile
Our starting point is to listen in order to develop a profound understanding of your business – its culture, organisational objectives, products, services, financial performance, market perception, competitive environment and position within your industry sector.We consult with key stakeholders to understand the role and its value to the organisation – the technical/capability requirements and responsibilities as well as the necessary emotional intelligence and interpersonal attributes required. We will then compile a detailed profile of the ideal candidate and agree delivery timescales.
Stage 2: Exploring the talent pool
Stage 2: Exploring the talent pool
Built over many years, our proven track record in the regions we serve, means we are uniquely positioned to leverage extensive talent networks and referrals to help you find the right people to give you the competitive edge. Because many of our engagements require unique skill-sets, we also have the value-added option of delving discreetly into a deep pool of ‘passive’ talent to find your exact match.Our reputation is built on integrity and trust. In the rare instance that we can’t find a suitable match, we’ll tell you. We won’t ever waste your time by puttiing forward someone who is unsuitable. In situations like this, we offer a range of value-added options, from online branded advertising to campaign microsites, that will extend the reach. These kinds of options are particularly beneficial for high-profile roles where you need to take a branded message about the organisation to the wider market to attract the right calibre of person.
Stage 3: Matching people to the role profile
Stage 3: Matching people to the role profile
Taking the time to build and manage relationships effectively is crucial for a successful outcome. Stage 3 is the flipside of Stage 1, where, this time, we listen carefully to our candidates, ensuring their career aspirations, work–life balance, personal development needs, technical capability, cultural fit and behavioural characteristics are clearly understood and align with any opportunities we discuss and share.We take the same rigorous approach in assessing, challenging and supporting candidates as we do with our clients, informing them of the application process and the timescales involved. The one thing the people we place appreciate above everything else is our communication – the fact that we proactively stay in touch.
Stage 4: Match-assessment and evaluation
Stage 4: Match-assessment and evaluation
We utilise a comprehensive range of sophisticated profiling and testing tools to give you the in depth and accurate insight to make the right decision. As part of a selection process these tools take you beyond a limiting and not always reliable past-performance-and-experience approach to a more holistic, accurate and predictive model that also profiles a candidate’s personality, emotional intelligence and interpersonal style. This kind of profiling can be an invaluable interview aid for developing questions that probe strengths and areas for development, too.Your specific context is our defining criterion. It is a proven approach that enables us to predict a prospective employee’s ability to adapt and develop within an organisation, ensuring a cultural as well as technical-capabilities-based fit. This is especially common practice for CEO, executive, director, senior management and other key strategic appointments.
Stage 5: Shortlisting, insight and interview
Stage 5: Shortlisting, insight and interview
Following evaluation, we will present the short-listed candidates, along with additional background information and consultant recommendations. As appropriate, we share our in-depth evaluation reports – detailing capabilities and competencies in relation to the ideal profile, their strengths, and potential for development. This enables you to probe any particular areas of significance or concern further, during interviews. After each interview stage, feedback is obtained and interest levels carefully monitored.
Stage 6: Offer management and salary negotiation
Stage 6: Offer management and salary negotiation
We will handle the verbal offer and acceptance process, followed up by written confirmation from your organisation. In a candidate-led market where competition for the best talent is fierce, our extensive experience in promoting offers to prospective appointees can make the difference between acceptance and rejection. As your representative, our role is to provide a sounding board for candidates and resolve any outstanding issues or concerns. It is at this stage that references are thoroughly checked. Our in-depth market knowledge means we are uniquely placed to advise on an equitable remuneration and benefits package as part of the contractual negotiations.
Stage 7: On-boarding and in-post development and support
Stage 7: On-boarding and in-post development and support

Ours is a holistic, integrated approach that offers clients complete solutions – from search and selection through to employee evaluation, engagement and development. We’re in it for the long haul. We want to see your new employee flourish and your business thrive, which is why we support the appointee through their notice period, and beyond to ensure a smooth and successful transition.

Our strategic People & Change HR consultancy also offer in-post assessment and evaluation tools that enable you to predict future performance and fit. They help you focus your resources more cost effectively, identifying potential risk as well as highlighting areas for career-development investment, vital for the retention of the brightest and best leadership talent.

Working with fast-growing start-ups and SMEs to large corporates and public-sector organisations, we offer our partners a breadth and depth of industry experience and insight across a range of sectors and organisational structures that bring an objective clarity to the most complex of people-search challenges.

Finding a new Chief Executive to replace me on my retirement was going to be a major task. Fortunately, having become aware of Seymour John’s expertise in this field, the appointment process couldn’t have gone more smoothly. Maria took great care to understand our business and the type of person we were looking for and from start to finish we were looked after in a highly professional way. Maria provided us with a range of high quality candidates and we were able to find the right person to fill the position. From advertising the position to appointing the successful candidate only took a little over two months. I would highly recommend Seymour John’s services.

Huw Cooke

Chief Executive, WHA (Welsh Hospitals & Health Services Association)

Jordan was a great help to us in the recruitment of our Finance Assistant. It was great that he visited us to have face to face meetings to understand our requirements and discuss which candidates we should interview. We were kept up to date at every stage of the recruitment process. The whole exercise was structured to our needs with minimal disruption, allowing us to carry on with what we do best. We would definitely use Seymour John in the future

Emma Stanley

Management Accountant, BCRS Business Loans

I found the service and communication from Seymour John to be professional and thorough throughout the whole process. Lee did a great job of getting to the detail of what my business was looking for. Highly recommended.

Phil Burrows

Chief Executive, Apollo Home Healthcare Limited

We have worked with Seymour John for approximately 3 years and since the start of our relationship they have provided us with a first class service both in terms of the candidates, but also the speed with which they have reacted to our requirements. They have become one of our primary suppliers of contract resources and, in particular, in the specialist area of compliance/corporate governance arenas where they have become the lead supplier. They work very hard in ensuring that they understand their client’s business, and its particular needs, and this helps ensure that they match what the client needs to the resources they have available. It is a very straightforward relationship which is appreciated by us and they are very easy to work with. I have no hesitation in recommending this firm.

Graeme Yorston

Group Chief Executive, Principality Building Society

Since the inception of our relationship with Seymour John, we have had a first class service. Not only in terms of quality of the candidates that have been available to us, but also the speed with which they have been able to get them into the firm, often at very short notice. Seymour John have become our primary supplier of contract resource in the compliance/corporate governance areas. Their commitment to understanding their clients’ needs, responding at super speed to those and proactively engaging with us to make sure that we have a strong and productive relationship has made this a very easy choice for us.

Elaine Morris

Head of Conduct and Compliance, Sainsbury's Bank

I am delighted with the results that Maria and Seymour John have delivered during our search for a Senior Finance Manager at Swansea Building Society. She understood both us as a business and how the new appointment would add value and play a key role in our future success. She was able to provide insightful information on the availability of relevant candidates in the market, her thorough understanding of our requirement fully assured me that her recommendations would be of the right calibre.

Maria’s ability to identify and attract suitable candidates has proved to be invaluable and I was presented with a highly credible shortlist at interview stage. I look forward to working with Seymour John in the future and would recommend them to anyone looking to recruit for specialist finance roles.

Alun Williams

CEO, Swansea Building Society

Seymour John have been a great help during the busy start-up phase at Optimum Credit. Darren Richards has done an excellent job in helping us find high calibre compliance candidates for both permanent roles and fixed-term contracts.

Simon Merry

Head of Conduct & Compliance, Optimum Credit Ltd

Seymour John’s personable and professional approach was refreshing compared with my experience of working with agencies. Simon Lowe listened to what I needed and quickly identified an ideal candidate demonstrating he had clearly understood and carefully considered my requirements. His approach is consultative and not pushy, he simply delivered the service that I needed while allowing us to work at our own pace to recruit the right candidate. I would certainly use Seymour John to recruit in the future and would not hesitate to recommend their services.

Vaughan Reid

Finance Manager, Integrated Water Services Ltd

Seymour John have taken the time to understand our business and our needs and understand the importance of candidates sharing our company values. I would not hesitate in using Seymour John or recommending them to others with recruitment needs.

Mike Kerridge

Client Accountant, Carter Jonas LLP

Trying to fill a vacancy for a Finance Analyst was proving to be a difficult task. However following contact with Simon Lowe of Seymour John, I am happy to say the challenge was far more bearable! I would highly recommend Seymour John to anyone recruiting as they go the extra mile and don’t just send an endless supply of CV’s, The impression I got was quality over quantity. I will certainly use them again going forward.

Darren Schlicht

UK Financial Controller, Advant